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All Systems Operational
Application
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Operational
Processing
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 14, 2020
No incidents reported today.
Aug 13, 2020
No incidents reported.
Aug 12, 2020
Resolved -
We're concluding the fixes have worked and the system is stable once again. We do apologise for the interruptions!
Aug 12, 14:12 CEST
Aug 12, 14:12 CEST
Monitoring -
We have applied another fix and the system is performing normally or close to normal at the moment. We will continue to monitor the situation and update here if anything changes.
Thank you for your patience and we do apologise for the interruption.
Aug 12, 10:35 CEST
Thank you for your patience and we do apologise for the interruption.
Aug 12, 10:35 CEST
Identified -
Unfortunately we are not seeing the recovery go as fast as expected and are continuing our work to alleviate the problems. We will keep posting here as soon as we know more.
Aug 12, 08:57 CEST
Aug 12, 08:57 CEST
Monitoring -
We've implemented a fix and are monitoring the situation. Performance is still affected while the system catches up. We will update again here if the performance continues to be affected or when the system fully recovers.
Aug 12, 08:20 CEST
Aug 12, 08:20 CEST
Identified -
We've identified the root cause for the issues and are working on a fix right now. Platform is available however we are still seeing degraded performance unfortunately.
Aug 12, 06:59 CEST
Aug 12, 06:59 CEST
Investigating -
We're currently investigating an issue with a core database service becoming unavailable and slow - and are working on a solution.
Aug 12, 05:40 CEST
Aug 12, 05:40 CEST
Resolved -
We're currently investigating an issue related to a core database service becoming slow and unresponsive.
Aug 12, 03:00 CEST
Aug 12, 03:00 CEST
Aug 11, 2020
No incidents reported.
Aug 10, 2020
No incidents reported.
Aug 9, 2020
No incidents reported.
Aug 8, 2020
No incidents reported.
Aug 7, 2020
No incidents reported.
Aug 6, 2020
No incidents reported.
Aug 5, 2020
No incidents reported.
Aug 4, 2020
No incidents reported.
Aug 3, 2020
No incidents reported.
Aug 2, 2020
No incidents reported.
Aug 1, 2020
No incidents reported.
Jul 31, 2020
No incidents reported.