Database issues

Incident Report for dexi.io

Resolved

We unfortunately had a major outage in our DNS service causing several cascading issues within most aspects of the dexi platform. This will likely have caused executions to fail or stall within the last 12 hours. We are taking steps to avoid this situation in the future.

We do sincerely apologise for the inconvenience - please do reach out to our support for any questions.

Posted Oct 21, 2017 - 14:26 CEST

Update

A fix has been implemented and we are monitoring the results.

Posted Oct 21, 2017 - 12:29 CEST

Monitoring

We are having some database issues we are currently working on fixing, these are affecting most aspects of our system. Expect some instability during the next hour or so - our apologies.

Posted Oct 21, 2017 - 12:28 CEST